Q1: How about your after-sale service?
We provide considerate long-term online service support. The product includes a 1-year warranty with spare parts (excluding labor service and transportation cost overseas).
Q2: What is the lead time for your machine?
Usually, order fulfillment is completed within 2 weeks. If the order quantity is large, the production schedule can be negotiated.
Q3: Can the product support customized voltage and plug types?
Yes, we offer conventional plugs and voltage configurations. Please advise us of your specific local demands when placing an order.
Q4: What is your Minimum Order Quantity (MOQ)?
We accept sample orders starting from 1 piece.
Q5: What payment methods are supported?
We accept T/T, L/C, Western Union, PayPal, and other popular options. Payment options may vary depending on the destination country and region.
Q6: Do you provide free samples?
Since we provide high-value, quality products at highly competitive prices, our company policy does not support free sample distribution.
Aris Cooktop
