A1: We are a home appliance enterprise with a strict quality management system, integrating research & development, manufacturing, sales, and after-sales service. We welcome both OEM and ODM business, backed by more than 10 years of OEM experience.
Q2: Are you the manufacturer?
A2: Yes, we are a professional household induction cooker and infrared cooker manufacturer. You are welcome to visit our factory at any time.
Q3: What's your production capacity?
A3: Our production capacity is approximately 100,000 pcs per month. We are fully prepared to support your bulk orders and distribution schedules.
Q4: What is the typical lead time for custom OEM orders?
A4: Generally, custom OEM orders take 30 to 45 days after the confirmation of design files and receipt of the deposit. Repeat orders can be completed in a shorter time frame.
Q5: Can I request product samples before placing a bulk order?
A5: Yes, we provide samples for quality assessment and verification. Please contact our sales team to discuss sample pricing, delivery options, and shipping arrangements.
Q6: What is the warranty policy on your household appliances?
A6: We offer a standard 1-year manufacturer warranty on all components. Additionally, we provide 1% spare parts free of charge alongside bulk orders to facilitate prompt after-sales support.